Speaks every language.
On WhatsApp, it answers your guests in any language and arranges local services, around the clock.
What happens when a guest writes.
Three moves, every time, with no one watching.
Voice notes, photos, or text in any of 100+ languages. Ounsia detects the language and what the guest actually needs.
It replies only from your verified property data and local knowledge. If the answer isn't there, it never invents one.
A taxi, a table, a pharmacy. Ounsia reaches the provider, translates both sides, and closes the loop for the guest.
100+ languages, detected automatically.
A guest writes in Japanese. You read it in your language, reply in yours, and they get it in theirs.
- 100+
- languages understood
- 1.2s
- median first reply
- 24/7
- always answering
Between guest and provider.
When a guest needs a taxi or a table, Ounsia reaches the provider, translates both sides, and keeps every number private.
You hold the controls.
Ounsia answers from your data, escalates when it should, and stops the moment you say so.
Built for the place you run.
One apartment or a riad with a front desk, Ounsia fits how your property already works.
For apartments and villas: the door code, the wifi, walking directions, and what's nearby, the moment a guest asks.
For riads and hotels: it works alongside your team, sending internal requests to reception and handling everything outside.
Live in three steps.
Create your account
Sign up and verify your number over WhatsApp. A welcome credit lands in your wallet.
Connect your property
Add your details, your services, and the answers you want guests to get.
Share one link
Send guests a link or a QR code. Ounsia takes every conversation from there.
How it answers your guests.
Examples of what guests ask, and how Ounsia replies from your details, arranges what they need, or reaches you when the call is yours.
What's the wifi password, and how do I get in tonight?
The network is RiadAzzouz_Guest. Your door is the blue one at the end of the derb, and the lockbox code is 4471. Want a photo of the entrance?
Can you get me a taxi to Jemaa el-Fnaa around 8?
Done. A petit taxi will be at your door at 8:00. You'll talk to the driver through me, so your number stays private.
Is it okay if a friend stays an extra night?
That's the owner's decision, not mine to make. I've passed it to your host, and you'll hear back shortly.
Questions hosts ask.
Straight answers to what owners check before they hand over a conversation.
Will it invent answers about my property?
No. It replies only from the details you enter. When something isn't there, it says so and offers to reach you instead of guessing.
Can I switch it off for a specific guest?
Yes. Set any guest's bot to paused or stopped in one tap, and it goes quiet for that conversation immediately.
Which languages can guests use?
More than 100, by text or voice note. Guests write in theirs, you read and reply in yours, and each side sees their own language.
Is there any setup or technical work?
Add your property details, then share one link or QR code with guests. Ounsia takes the conversation from there.
What happens when it doesn't know something?
It tells the guest honestly and offers to bridge them to you, so a real question always reaches a real person.
Who can see my data and my guests' numbers?
Your property data stays inside your account and is never shared with other hosts. Guest numbers stay private from every provider Ounsia contacts on their behalf.
Working while you sleep, across every timezone.
Start free. Pay for what it handles.
Ounsia runs on a prepaid wallet. It draws a little each time it answers a guest, and nothing while it's quiet.
- Guest messages it answers
- Voice notes and photos it reads
- Services it arranges for guests
- A card to get started
- A monthly subscription
- A per-seat or per-property fee
- A setup charge
You begin with 20 MAD of credit. Top up by bank transfer whenever you're ready, and pause the bot for any guest at any time.